641 - Baltimore

Just completed the installation of our Tuff Shed in the backyard. Ultimately this will be finished as an office/guest room. I couldn't be happier with the whole experience from start to finish. We are fortunate to live near the Catonsville store and decided to go in-person to see the products and talk to someone about what would work for our project. James Crawford was our sales associate and right from the start, he was so helpful. He really listened to what we were trying to accomplish and walked us through all of our options. It was great to have his experience and knowledge of the product to help zero in on the right design. But he wasn't pushy! He explained all the options and what might work vs not, was very transparent on all the costs and what the process would be. I felt very confident in my selection thanks to his knowledge. Tuff Shed handled the permit process, which went much faster than expected! Once we had the permit, our installation was scheduled for the next week. The install team did an amazing job. They were fast and efficient and had it up in a day. They were even helpful when we decided not to go with the exterior light we had selected. Overall, we had a wonderful experience with Tuff Shed, starting with James through Jessica in permits and ending with the installation team/project coordinator. I highly recommend Tuff Shed as an affordable option for a backyard office/guest room

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Tuff Shed provides an excellent product. The size options and styles are very good. James Crawford was extremely helpful and exceptional to work with. James went above and beyond to assist with our project. The workers arrived on time and were very professional. I would highly recommend Tuff Shed.

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Such a great team to work with. From our sale in store to the install date and following, the team has been kind and courteous. I recommend them to anyone who can currently afford to upgrade their home. We had extra customizations on our shed (accessory dwelling) with future intentions of making it a guest/office space. The install team were a well oiled machine, and they loved our dogs. Overall we're very happy. 10x20 w/2 skylights, 1 sliding door, 1 standard door, and 3 windows (including 1 over sliding door), double shelves inside (not pictured)

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We were looking for a new shed, but our yard access is quite limited, so an onsite build was our only realistic option. After researching several companies, Tuff Shed was clearly the best choice for quality and service. The finished shed looks excellent. The dark blue-gray color with black trim gives it a sharp, modern, premium appearance, and the build quality is outstanding. It is a solid, well-built structure that will last for years. We first met James Crawford (our Tuff Shed sales design consultant) at the Maryland Home Show. He was a fantastic, no-pressure salesman who really listened to our needs. We then visited the Catonsville sales location where we could see the different models and options in person, which helped us choose the Premier Pro Tall Ranch style. James patiently walked us through the ordering process and later when we wanted to make a few adjustments to our order, James handled everything quickly and smoothly. The installation crew was excellent, they arrived promptly and exactly when they said they would, worked efficiently, and were very professional and respectful. They did a great job with the onsite build and left everything clean. You could tell they take pride in their work. We couldn’t be happier with the entire process. Highly recommend Tuff Shed and especially James Crawford at the Catonsville store! Overall, a great experience.

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