641 - Baltimore

Our condo community recently purchased a shed from Tuff Shed, and we couldn’t be happier with the entire experience. From start to finish, the process took about three months because our board had many questions—but our salesperson, James, was incredibly patient, knowledgeable, and helpful throughout. He took the time to walk us through every detail, never rushed us, and made sure we felt confident in our decision. The installation team was professional, efficient, and the shed was put up exactly as promised. The final product looks great and meets all of our community’s needs. Highly recommend Tuff Shed, and especially James Crawford, for anyone looking for quality products and outstanding customer service.

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I had been looking for a shed for while and I liked Tuff Shed after seeing them at Home Depot. However, I wanted something more custom so I went online and found them and notice they had a design tool on the website so I designed one. The very next day I received a phone call from James Crawford, a local Tuff Shed sales representative saying that he saw my design, complemented me on it and proceeded to make recommendations for improvements which really set it apart from all that I had seen to date. He was very attentive, knowledgeable, and friendly and I can't say enough about the great purchasing experience. By the way, the shed was everything and then some that I'd hoped it would be!! The picture is worth a thousand words.

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This is my 2nd Tuff shed and am extremely satisfied once again. Not only do they make it to easy to navigate and design your ideal shed on their website, but the whole process is simplified and straight forward. My sales rep/consultant, James Crawford, was very pleasant, helpful, and communicative throughout the entire process to make sure I was informed and satisfied with the shed. The crew that installed the shed was not only on time but earlier than the scheduled window. They confirmed and went over everything before they started and kept me in the loop during the installation. I’m even happier with this shed than with the previous one!

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I had an extremely positive Tuff Shed experience, which spanned the design and ordering process, the final product, and the design consultant James Crawford. I would recommend Tuff shed wholeheartedly and intend to employ them again for future projects. I had a planned delay between ordering and installation and during this pause they were active in checking in on me, making sure I had everything I needed, and maintained an open and active line of communication. After the shed was completed and a few issues were identified due to weather on the day of the install, they were quick to respond and send follow up crews to make the necessary fixes.

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